Crafting an Immersive Rooftop Dining Experience
Bringing Intangible Brand Values to Life
The airline’s previous anniversary campaign, centered on heritage and nostalgia, had achieved strong engagement across global and domestic audiences. This follow-up aimed to take the next step: transforming those legacy themes into a forward-looking, sensorial encounter. The challenge was to activate brand values—refined comfort, European elegance, and gastronomic excellence—on the ground, during the summer tourism surge, in a way that felt both aspirational and accessible.
The retail partner, meanwhile, sought a powerful new activation to extend momentum following the Olympic season, leverage its panoramic rooftop space, and reinforce it as a magnet for experiential retail. The brand’s overarching investment program for retail reinvention required novel attractions to cement its leadership as a global retail innovator. Together, both brands faced the challenge of creating something distinctive, media-worthy, and operationally executable within a seasonal window.
Solution: A Rooftop Restaurant That Brought the Brand to Life
Outcomes: Tangible Results and Lasting Brand Impact
- Approximately 1,920 guests served over 8 weeks, with 100% capacity booked across all available service slots
- Extensive media coverage across major outlets including Le Figaro, Madame Figaro, Yahoo Finance, Business Traveler, and leading aviation, lifestyle, and retail publications
- Influencer-driven virality across TikTok, Instagram, and LinkedIn; one TikTok tour of the rooftop dining experience garnered hundreds of thousands of views
- A measurable increase in premium cabin brand preference during and following the activation, noted by the airline’s internal marketing analytics team
- Increased footfall across the retail partner’s rooftop and adjacent store levels, supported by point-of-sale conversions and loyalty program enrollment spikes
- Guest comment cards collected during the activation reflected exceptionally high satisfaction, with many diners praising the meticulous attention to detail, personalized service, and the opportunity to experience premium air travel hospitality in a new setting
- Strategic brand reinforcement, with the activation referenced in multiple C-suite discussions as a model of luxury experiential marketing
- Additional private VIP sittings conducted post-campaign, responding to executive demand and furthering brand exclusivity
The activation also validated P&C Global’s strategic thesis that aviation and gastronomy are uniquely powerful storytelling vectors. By executing a “restaurant that thinks it’s an airline,” the firm tapped into the desire for Instagram-ready, emotionally resonant, and once-in-a-lifetime brand encounters. It also proved that core airline service assets—culinary partnerships, hospitality rituals, and premium design language—can be repurposed as compelling experiences in non-airport settings.
The success of this activation established a new benchmark in experiential marketing, reinforcing the retail partner’s role as a pioneer in experiential retail and the airline’s leadership in global hospitality innovation. P&C Global continues to advise both organizations on future iterations and cross-sector collaborations inspired by this initiative. The rooftop restaurant now stands as a compelling case of how strategic execution aligned with brand identity and customer aspiration can turn a temporary setting into a lasting triumph.