Our work with this client has spanned the gamut from business model redefinition to operational change and social responsibility commitment; this video highlights key changes including the transition to an asset-light lifestyle platform, the expansion to new geographies and lines of business, process responses to COVID-19, and community support endeavors.
For this financial services client, P&C developed an integrated approach blending the best of artificial intelligence and human capabilities to address fraud.
Responding to a broad consumer need to affirmatively sanitize dishes, P&C worked with client designers and engineers to bring to market this superior technology using high temperature water and steam. Insights-based product innovation supported by aligned manufacturing, distribution, marketing, and customer care yielded significant growth across their product portfolio.
In light of pandemic restrictions upon in-person runway events, this client innovated with a virtual presentation of their collection, deeply integrated with e-commerce capabilities for fashion buyers.
We believe that brands must be authentic and actively reflect their core values. Here, we partnered with Galeries Lafayette to integrate their ethos of social responsibility into their merchandising and buying functions, and communicate that commitment to consumers via the “Go For Good” program.
For this airline client, we were heavily involved in the design and development of a world-class flight training center, ensuring their personnel are fully prepared for all contingencies.
Product innovation often stems from matching common needs with provider capabilities. With this client, we introduced an accounts payable finance product for their business customers, satisfying a common requirement for short-term financing while expanding their lending solutions for small businesses.
As part of a comprehensive performance improvement program, P&C partnered with the client to redesign their end-to-end customer experience, including cabin design. This refresh covered all service classes and customer segments, ranging from strategic decisions to design details.
Recruitment of the very best talent for a market leading global law firm requires effective, comprehensive strategies and a communications campaign that captures the imagination and compels the audience to action. P&C partner with the client to redesign their talent acquisition, onboarding, development, and retention strategies and developed a multi-channel communications campaign which – together —delivered transformative results.
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