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Customer Experience
Client Outcomes
High-End Malls Transform from Retail Shopping to a Community Asset
Client Outcomes
Technology Transforms Retail Weariness Into a Winning Shopping Experience
Client Outcomes
Mastery in the Sky Treats Customers to the Ultimate Travel Experience
Research & Insights
CEOs Will Be Clamping Down on Employees
March 7, 2023
Research & Insights
10 Ways to Boost Customer Satisfaction
February 28, 2023
Research & Insights
Building Your Own Brand Platform
November 29, 2022
Research & Insights
Closing the Gap Between Digital Marketing Spending and Performance
September 20, 2022
Research & Insights
Countries Will Need a Nimbler Response to the Next Pandemic
March 22, 2022
Research & Insights
Moving Beyond Trust: Making Customers Trust, Love, and Respect a Brand
January 18, 2022
Research & Insights
Make Your Brand’s Nickname Work for You
September 7, 2021
Client Outcomes
NDC Delivers on Promise for Major US Airline
Research & Insights
Are You Paying Attention to the Right Sales Metrics?
August 10, 2021
Research & Insights
The One Number You Need to Grow
July 13, 2021
Client Outcomes
Technology that Transforms the Passenger Experience
Client Outcomes
Sonic Brand Welcomes Passengers Onboard
Client Outcomes
Visual Brand Captures a Nation’s Legacy
Client Outcomes
New Technology Streamlines Passenger COVID-19 Compliance
Client Outcomes
Creating a Platform for Authenticated Travel
Client Outcomes
NDC Platform Unites Airline Industry Players
Client Outcomes
Ensuring a Seamless and Secure Return to Air Travel
Client Outcomes
Architecting an Airline Fleet for Sustainable Competitive Advantage
Client Outcomes
Differentiated Product Development and Launch: HygieneShield Fridge Freezers
Client Outcomes
Achieving Global Recognition for Passenger Safety
Client Outcomes
Expanding a Brand Identity to Promote Healthy Lifestyles: Living Like a Pro
Client Outcomes
Differentiated Product Development and Launch: High-Efficiency Gas Burners
Client Outcomes
Reinventing a Global Hospitality Leader
Client Outcomes
Combating Bank Fraud With Artificial Intelligence
Client Outcomes
Driving Pervasive Innovation in Global Financial Services
Client Outcomes
Differentiated Product Development and Launch: HygieneShield Dishwashers
Client Outcomes
Differentiated Product Development and Launch: HygieneShield Appliances
Client Outcomes
Merchandising During a Pandemic: Promoting Product Experiences via Social Media (Self Care)
Client Outcomes
Merchandising During a Pandemic: Promoting Product Experiences via Social Media (Tie-Dye)
Client Outcomes
Merchandising During a Pandemic: Promoting Product Experiences via Social Media (Painting)
Client Outcomes
Articulating the Story of a Global Luxury Brand is Vital for Building Enduring Customer Loyalty
Client Outcomes
Moving Beyond Traditional Equipment Finance
Client Outcomes
Expanding a Brand Identity to Promote Healthy Lifestyles: Pandemic Response
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