As part of a comprehensive performance improvement program, P&C partnered with the client to redesign their end-to-end customer experience, including cabin design. This refresh covered all service classes and customer segments, ranging from strategic decisions to design details.

Further Reading

Destination Marketing to Stimulate Travel Demand

Multi-Mode Travel for a Global Audience

Client Outcomes Listing
Destination Marketing to Stimulate Travel Demand

Addressing Key Passenger Needs for Shinkansen Rail

Client Outcomes Listing

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