Proptech Consulting
P&C Global’s Proptech Consulting Services
Commercial real estate technology initiatives stall when strategy is not matched with disciplined delivery, clear decision rights, and accountable ownership. Our proptech consulting focuses on execution: translating priorities into a sequenced roadmap, mobilizing cross-functional teams, and driving outcomes across assets, portfolios, and tenant-facing operations. We establish governance that clarifies roles, funding, risk management, and vendor accountability, so proptech investments stay aligned to business objectives and operating realities. With active program leadership, we manage dependencies, remove blockers, and keep stakeholders engaged from selection through implementation and adoption.
Across your portfolio, technology choices need to translate into measurable operational and tenant outcomes, not isolated pilots. Our proptech consultancy provides a structured decision framework to prioritize use cases, define target-state capabilities, and align stakeholders around clear success criteria. We then build a funding roadmap that connects capital planning, operating budgets, and vendor strategy to a sequenced delivery plan across assets. Finally, we provide active program management to drive execution, manage dependencies and risk, and keep delivery accountable through to results.
Challenges Facing CRE Industry Leaders
Leadership teams often find that decisions slow down when the operating environment shifts faster than internal alignment can keep up. Uncertainty around tenant demand, capital markets, and operating costs makes it difficult to commit to a single direction without feeling exposed. At the same time, competing priorities across leasing, asset management, development, and finance pull attention in different directions and dilute focus. Governance friction—multiple stakeholders, approval gates, and differing risk tolerances—adds cycles of review and rework that stall momentum.

Proptech Market Fragmentation & Vendor Consolidation Raising Technology Selection Risk
Teams end up comparing overlapping point solutions with inconsistent data models and unclear integration paths, while vendor roadmaps shift due to acquisitions and rebranding. The result is duplicated spend, stalled implementations, and portfolio-level reporting gaps, so leadership must set decision rights, integration standards, and a capital allocation cadence through digital transformation to keep execution on track and prevent technology drift.

Accelerating Tenant Demand For Digital Self-Service
Leaders see tenants abandoning portals when rent payments, maintenance requests, and amenity bookings require multiple logins, duplicate data entry, and inconsistent status updates across property management, work order, and access systems. The result is higher call-center volume, slower resolution times, and avoidable operating expense, and leadership must decide the target service journeys, funding, and data ownership model while governing integration priorities through enterprise application integration to prevent fragmented execution and budget drift.

Nonstandard Processes & Legacy Platforms Across Limiting Rollout Speed
Regional teams often run leasing, CAM reconciliations, work orders, and vendor onboarding in different ways across assets, with critical data trapped in spreadsheets and aging property systems that do not integrate cleanly. The result is slower deployment, higher rework and integration costs, and inconsistent controls, so leadership must set a standard operating model, integration and data governance, and a funded rollout plan with clear decision rights to keep execution and financial outcomes from drifting.

Workflow Disruption When Replacing Leasing, Service, & Access Tools
Property teams often see leasing approvals stall, service tickets get duplicated, and access credentials fall out of sync when multiple systems are swapped at once and staff revert to familiar workarounds. The result is slower tenant response, higher operating effort, and unplanned spend, so leadership must set a cutover plan, define system-of-record ownership for leasing/service/access data, and enforce adoption and change-control governance to keep execution and budgets on track.

Integration Friction Across Lease Admin, & Tenant-Facing Platforms
Teams end up rekeying lease terms, rent schedules, and tenant contacts between lease administration, accounting, and tenant portals, creating mismatched balances, duplicate work orders, and inconsistent communications to occupants. The result is delayed billing, avoidable revenue leakage, and rising support costs, so leadership must govern a single source of truth, integration ownership, and change control to keep execution aligned with financial reporting and prevent process drift.

Third-Party Risk & Data-Governance Requirements Increasing Scrutiny
Vendor onboarding and renewals stall when property teams cannot produce consistent SOC reports, data-flow maps, and tenant-data handling evidence across leasing, building systems, and analytics tools. The result is delayed deployments, higher compliance and legal costs, and uneven controls across the portfolio, so leadership must set clear third-party risk thresholds, data-ownership and retention rules, and an accountable approval workflow to keep execution and spend from drifting.
Our Approach to Proptech Consulting
We translate strategic intent into delivery through execution-led programs that keep commercial real estate priorities moving from decision to deployment, supported by proptech consulting where it accelerates outcomes. Our approach establishes active program management with clear workstreams, accountable owners, and integrated plans across assets, portfolios, and tenant-facing initiatives. We set up governance forums that drive timely decisions, manage risk, and align stakeholders, reinforced by a KPI cadence that makes progress visible and actionable. We then track benefits realization to confirm adoption, operational impact, and value capture, and to course-correct quickly when results deviate from plan.

PropTech Landscape Assessment & Use-Case Prioritization for CRE
We evaluate your current proptech stack, data readiness, and operating model across assets and portfolios, then prioritize CRE use cases based on tenant impact, operational feasibility, and value potential. You receive a proptech landscape map, use-case backlog with sequencing, and an execution governance plan—cadence, KPIs, and controls—aligned to IT transformation so delivery stays on track through to measurable results.

Platform & Integration Architecture for Leasing, Ops, & Reporting
We design the target platform and integration architecture that connects leasing workflows, property operations systems, and portfolio reporting so data moves reliably across your CRE stack. Deliverables include the reference architecture, integration patterns, data contracts, and an execution playbook aligned to digital experience platform, which set governance for delivery cadence, KPI definitions, and control checkpoints to drive measurable improvements in cycle times, data quality, and reporting consistency.

Vendor Selection & Roadmap Execution for Consolidation & Interoperability
We evaluate and shortlist vendors, validate interoperability requirements across your CRE tech stack, and translate consolidation priorities into an executable roadmap aligned to portfolio operations and tenant experience. Deliverables include a vendor scorecard, target-state architecture, implementation plan, and governance playbook that set delivery cadence, KPIs, and control gates—anchored to smart building outcomes—to keep execution on track through to measurable results.

Operating Model for PropTech Ownership, Adoption, & Support
We define the roles, decision rights, and workflows needed to own, adopt, and support proptech across your portfolio, aligning owners, operators, and vendors around a clear path from pilot to scaled rollout. Deliverables include a RACI, governance charter, operating cadence, KPI scorecard, and support model (intake, triage, SLAs, and change control) that set controls for execution and track adoption, performance, and value realization over time.

Data Governance & Security Controls for PropTech Ecosystems
We establish a CRE-ready governance model for your proptech ecosystem, defining data ownership, access rights, retention, and integration standards across building systems, tenant platforms, and portfolio analytics. Deliverables include a data governance charter, role-based access control matrix, data classification and handling policy, integration and API control standards, and an operating cadence with KPI dashboards and audit checkpoints that guide implementation and ongoing operations through to measurable results.

Benefits Tracking, Rollout Sequencing, & Continuous Improvement
We set up a practical measurement and governance layer that tracks benefits, sequences releases across assets and teams, and feeds learnings back into the next wave of work. Deliverables include a benefits register, KPI definitions and dashboards, a rollout roadmap, and a continuous-improvement backlog, all governed through a defined cadence of reviews, controls, and decision rights to keep execution aligned and drive measurable results.
Outcomes Clients Can Expect
- Faster tenant self-service adoption enabled by platform integration architecture for leasing
- Faster portfolio-wide adoption with roadmap execution for consolidation and interoperability
- Smoother tenant and team transitions through operating model for proptech ownership, adoption and support
- Faster tenant onboarding via data governance and security controls for technology ecosystems
- Audit-ready vendor oversight using benefits tracking, rollout sequencing, continuous improvement
Why Proptech Consulting Matters Now
Capital markets, tenant expectations, and operating costs are shifting faster, while technology options and vendor claims are multiplying across the industry. Delaying decisions compounds risk as fragmented tools, inconsistent data, and slow adoption erode NOI and weaken portfolio resilience. Boards and investment committees are tightening oversight with clearer KPIs, shorter reporting cycles, and named owners for delivery. Leaders are moving now with a proptech consulting firm to set direction, align stakeholders, and execute with discipline.
Accelerate Proptech with P&C Global
P&C Global engages CRE industry leaders through trusted introductions and long-standing relationships to accelerate proptech and deliver measurable, long-term performance.
Frequently Asked Questions — Proptech Advisory
P&C Global differs from legacy consulting firms by integrating strategy and execution, ensuring that commercial real estate owners and operators receive more than recommendations—they receive hands-on delivery, supported by multidisciplinary expertise and senior consultants with 10+ years of experience. Our proven 4D Approach—Discover, De-risk, Design, Deliver—ensures measurable, transformative outcomes. Engagement continues through mobilization and benefits realization, with governance and risk controls aligned to ISO 27001 and SOC 2 certifications. The team’s capability is reinforced by $1B+ annual investment in professional development, helping clients sustain adoption across portfolios, assets, and tenant-facing operations.
Leaders often struggle to choose and scale the right solutions in a crowded landscape where overlapping vendors and rapid consolidation increase selection and integration risk. P&C Global’s advisory services help owners and operators establish clear governance, decision rights, and evaluation criteria, ensuring technology choices align with portfolio priorities and can be implemented consistently. We also address rising tenant expectations for digital self-service by translating experience requirements into practical workflows, data needs, and platform configurations that property teams can run. Where nonstandard processes and legacy systems slow rollouts across assets, we provide execution leadership to standardize operating models, coordinate vendors, and drive adoption without disrupting day-to-day operations.
Execution starts with mobilizing a named product and operating owner for each solution, backed by consultants who run an active program-management cadence that drives decisions, removes blockers, and keeps delivery aligned with asset and portfolio priorities. Stage gates and steering reviews are used to approve rollout sequencing, validate adoption readiness, and confirm that third-party risk, data governance, and security controls are in place before expanding across properties. Clear RACI, issue/risk logs, and escalation paths make ownership explicit—what gets reviewed, by whom, and when—ensuring decisions are made quickly and consistently. Benefits are tracked against defined outcomes, with post-launch performance reviews feeding continuous improvement and support model adjustments to sustain measurable execution.
P&C Global enables clients to accelerate innovation by translating emerging market and tenant expectations into focused, testable opportunities that can be scaled without disrupting core operations. We apply discipline to innovation by clarifying where change will create the most value, defining objective criteria for scaling or stopping initiatives, and ensuring innovation priorities align with the portfolio’s operating and capital realities. Governance and accountability are embedded from the outset to prevent tool sprawl, fragmentation, or workflow breakage as new capabilities are introduced. Successful innovations are scaled deliberately, while underperforming initiatives are exited decisively, enabling organizations to move faster while maintaining operational stability and strategic control.
Success is measured by establishing a clear baseline for current operating performance and risk posture, then tracking a focused set of KPIs tied to the use case and asset/portfolio outcomes. Typical measures include adoption and workflow compliance among property teams, data quality and integration reliability across the ecosystem, and third-party risk and data governance controls such as access management, auditability, and vendor compliance. Progress is reviewed through a defined governance cadence (e.g., steering and working sessions) that compares variance-to-plan for benefits, rollout sequencing, and control readiness, with decisions documented and owners assigned. If results deviate, we use structured course correction—re-prioritizing releases, tightening controls, adjusting training and change management, or remediating integrations—to keep benefits tracking and risk management aligned.
P&C Global integrates emerging technologies by first mapping where data and workflow handoffs break down across lease administration, building systems, and tenant-facing tools, then prioritizing use cases that improve portfolio operations and tenant experience. We assess the landscape against client target architectures and interoperability requirements, select vendors that can consolidate capabilities without creating new silos, and execute a phased roadmap to minimize disruption for property teams. Integration is built on a clean data foundation with clear governance, security, and privacy controls; when AI is involved, we put plain-language responsible AI rules in place for data use, model oversight, and human review. Adoption and value are tracked through defined operational and financial KPIs so leaders can see what is working, what needs tuning, and what should be scaled across assets.
Resilience is built into long-term strategy consulting plans by stress-testing the roadmap across multiple market and portfolio scenarios, with clear triggers to pause, pivot, or accelerate vendor decisions as the landscape consolidates and selection risk changes. Adaptability is reinforced by a modular platform and integration architecture for leasing, operations, and reporting, enabling new tools to be swapped in without reworking core workflows across assets. Governance is defined up front via an operating model that clarifies ownership, adoption, and support, enabling consistent decisions as nonstandard processes and legacy platforms surface during rollout. Execution remains durable through repeatable routines for rollout sequencing, benefits tracking, and continuous improvement, keeping the plan current as tenant needs and operating conditions evolve.
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