Better Ways to Predict Who’s Going to Quit

The latest research uses big data and machine-learning algorithms to develop a turnover propensity index for individuals – a real-time indicator of who is likely thinking about quitting. We grounded the development of these predictive models in academic research on turnover and then conducted a series of studies. Our results demonstrate that it is possible to develop indices that predict in real time the likelihood of a person to consider an outside offer and to eventually leave the firm.