Building Long Term Business Resilience: Learning Lessons From COVID-19

Vision 2050, a World Business Council for Sustainable Development (WBCSD) study, explores how companies can build long-term resilience through improved approaches to corporate risk management, human & social capital, and environmental, social & governance (ESG) information. In the past year, we at P&C engaged with client across many industries to help them diversify their supply chains, AND form previously unimagined partnerships essential to doing business in a pandemic. The results include touchless passenger experiences in airports, and technology interactions between real estate developers and the customers of their tenants at some of the largest shopping malls in the world. More than ever, innovation and technology coupled with the ability to build and harness mutually successful supply chain partnerships have made all the difference between near tragedy and renewed business optimism.

This worthwhile read elaborates on 4 key attributes of business resilience: Diversity—through multiple delivery pathways; Modularity—separating or combining system components; Cohesion—a shared vision to ensure stakeholder value; and Adaptability—to learn, change, and repeat.