The Four-Step Process for Redesigning Work

With the Great Resignation, more workplace options than ever, and a hesitancy to experiment, many agree that organizations need a structural overhaul. Successful leaders have done so by moving through four crucial steps: understanding people, networks, and jobs; reimagining how work gets done; modeling and testing redesign ideas against core principles; and ensuring the overhaul sticks. First, leaders need to understand precisely what matters: for example, where and how productive work takes place, what people want, and how knowledge flows. Next, try to reimagine new ways of operating that keep employees engaged, motivated, and balanced. Here, one size does not fit all. Next, test new ways of working that align with a company’s core principles. Where are you on your journey to redesigning work? Finally, create a sense of belonging for employees. This is essential to keeping them engaged with the organization and their teams. Please reach out to me to discuss what actions you can take while staying true to your organization’s priorities.