P&C has been dealing with much of this head-on for the past three months: pivoting rapidly to remote work, expanding our Microsoft Teams implementation globally to all of our employees and partners, and rolling out Teams for all of our clients in the airlines and retail industries who are in the midst of implementing significant COVID-19 response plans. We’re also seeing – and guiding – many of our clients through these steps: the technologies, deployment of the chat bots, and Return to Work guidance.

Further Reading

Research & Insights
Culture-Driven Strategies for Organizational Success
Further Reading
Research & Insights
Rethinking Loyalty Programs in Retail, Hospitality & Travel in 2025
Further Reading
Research & Insights
Luxury Appliance Manufacturing in the Platform Era
Further Reading
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