Aviation
Consulting Services
P&C Global's Aviation Consulting & Advisory Services
P&C Global partners with the world’s leading airlines—including Qatar Airways, British Airways, Air France-KLM, Emirates, Singapore Airlines, Lufthansa Group, Turkish Airlines, Japan Airlines, Cathay Pacific, and many others—driving transformational outcomes from boardroom to tarmac. Our aviation consulting practice has revolutionized operations for 16 of the world’s top 20 Skytrax-rated carriers through comprehensive digital transformations, AI-powered predictive maintenance systems that reduce downtime by 25%, and NDC implementations that increase conversion rates by 28%. We’ve empowered Qatar Airways to achieve the title of “World’s Best Airline,” advanced British Airways to record-setting on-time performance levels in over a century of operations, and elevated Air France into Skytrax’s Global Top 10 through reimagined premium cabin experiences.
Leveraging our proprietary Visage™ AI platform and predictive maintenance systems, we deliver measurable impact: 60% reduction in flight delays, $50+ million annual fuel savings per carrier, 92% passenger satisfaction rates, and 8.5% global air freight market share capture for cargo clients. With our 4D Methodology and quantum computing capabilities, P&C Global doesn’t just advise—we implement end-to-end transformations that achieve breakthrough results worth over $35 billion annually across our aviation portfolio.
Unmatched Depth of Aviation and Cross-Industry Leadership
Our Aviation practice includes over 480 professionals with direct airline experience and airport operations backgrounds, from C-suite leadership at global flag carriers to operational command roles in ground handling, inflight services, MRO, network planning, and customer experience. This core team is complemented by more than 3,200 cross- industry specialists across fields like AI, data and cognitive sciences, enterprise software implementation, organization and human capital, and finance, ensuring every aviation engagement benefits from the full breadth and depth of our global expertise.
Our People
Global Logistics
Luxury Retail
Pioneers of Innovation: Past, Present, and Future
With over 6,800 years of cumulative operational experience in aviation, our deep, front-line expertise allows us to craft strategies that don’t just work in theory but deliver tangible results, enhancing passenger experiences, optimizing operations, and driving sustained profitability. We played a foundational role in the creation of New Distribution Capability (NDC) through our early involvement in industry working groups and our hands-on implementation with leading airlines. Our deep expertise and continued application of NDC have helped shape a modern, traveler-centric distribution framework — one that enables personalized airline retailing, dynamic content delivery, and enhanced aviation commercial agility across channels.
Delivering Results that Set Aviation Industry Benchmarks
P&C Global partners with the world’s leading airlines, including Qatar Airways, British Airways, Air France-KLM, Emirates, Singapore Airlines, Lufthansa Group, Turkish Airlines, Japan Airlines, Cathay Pacific, and many others—driving transformational outcomes from strategic vision to on-the-ground operations. Our aviation practice has revolutionized operations for 16 of the world’s top 20 Skytrax-rated carriers, delivering proven results such as boosting conversion rates by 28% through New Distribution Capability (NDC) implementations and reducing downtime by 25% through AI-powered predictive maintenance.
Leveraging our proprietary Visage™ AI platform, we help airlines achieve measurable results including a 60% reduction in flight delays, $50+ million in annual fuel savings per carrier, 92% passenger satisfaction rates, and an 8.5% global air freight market share capture for cargo operators. With our 4D Methodology and quantum computing capabilities, P&C Global doesn’t just advise. We enable the world’s leading airlines to set new industry benchmarks, transforming vision into sustained market leadership.
Global Reach with Regional Insight
As a strategic execution partner, P&C Global doesn’t just craft strategy—we roll up our sleeves to deliver results. Our engagements span clients in over 35 countries across every major aviation market, enabling P&C Global to deliver strategies that balance global best practices with deep regional and cultural fluency. Our dual-capability model, aviation-specific mastery reinforced by multi-disciplinary expertise, is consistently cited by airline leaders as critical to securing executive and regulatory buy-in for ambitious, high-impact change initiatives.
Aviation & Airline Consulting Services
We partner with the world’s leading airlines to deliver high-impact solutions across our core practice areas, driving sustained profitability, operational excellence, and world-class passenger experiences. Every engagement is led by seasoned aviation industry consulting experts who blend deep industry insight with hands-on execution, ensuring strategies are practical, actionable, and tied to measurable outcomes. Unlike traditional consultancies, we go beyond recommendations by embedding with client teams to deliver aviation advisory services that create enduring competitive advantage.
Strategy & Innovation
We help airlines shape their future through bold aviation strategies and market-defining innovations. With deep industry expertise, we transform business models, expand markets, modernize fleets, and guide aviation M&A due diligence. Our specialists deliver airline pricing and revenue optimization, NDC and commercial agility, route and network strategy, airline alliances and partnership strategy, and passenger experience innovation to drive loyalty growth and lasting competitive advantage.
Corporate Performance
We drive enterprise-wide aviation performance by unlocking new revenue streams, boosting profitability, and strengthening financial resilience. Our expertise spans aviation revenue management, dynamic pricing optimization, AI-driven load factor optimization, route profitability analysis, cost transformation, MRO efficiency, financial planning, and enterprise performance management. With precision execution and deep industry insight, we deliver measurable gains in per-seat margin, route economics, and long-term shareholder value.
Organization & Human Capital
We build world-class aviation organizations through strategic workforce transformation and leadership development, backed by deep airline expertise. Our aviation human capital consulting capabilities span agile organization design, executive search, succession planning, talent strategy, and leadership development. We deliver new service models, crew productivity optimization, workforce wellness and engagement initiatives, and aviation culture transformation, aligning human capital with business strategy to drive readiness, resilience, and lasting impact.
Digital Transformation
We are leaders in aviation digital transformation consulting, delivering strategies and execution roadmaps that modernize operations and elevate the passenger experience. Our expertise spans cloud-based booking and personalization, mobile platform modernization, omnichannel engagement, and AI-powered assistants. We design and implement GDS and FOS solutions, paperless operations workflows, and AI-driven MRO predictive analytics, while advancing smart airport infrastructure. With capabilities ranging from legacy system cloud migration to biometric check-ins, we enable seamless, future-ready innovation at scale.
IT Transformation
We fortify aviation’s IT backbone with advanced cybersecurity, data privacy safeguards, and resilient, future-ready infrastructure. Our IT Transformation consulting for aviation spans from AI-powered predictive maintenance and IoT-driven fleet tracking to cloud architecture and digital twin technologies, ensuring operational continuity and agility. Our crisis response frameworks and aviation regulatory compliance strategies safeguard performance in even the most complex, high-stakes environments.
AI, Data, & Cognitive Sciences
We bring deep expertise in AI, data, and cognitive sciences in aviation to power intelligent airline strategies and elevate performance across the value chain. Our capabilities include demand and occupancy forecasting, load factor optimization, passenger segmentation, churn prediction, and retention analytics. We deliver AI-driven predictive maintenance, crew and fleet optimization, fuel efficiency tracking, and disruption recovery. From multi-sensory experience design to biometric identity solutions and AI-powered virtual assistants, we transform loyalty, optimize operations, and enhance every stage of the travel experience.
P&C Global vs. Legacy Aviation Consulting Firms
Bridging the Gap Between Strategy & Execution
Legacy aviation consulting firms provide high-level strategy recommendations but often fall short on execution. Our operator-led, execution-driven model bridges the gap between strategy and real-world impact, combining the strategic rigor of legacy consulting firms with the practical, hands-on approach of seasoned industry leaders.
Strategies that look good on paper look even better when they deliver real results. Meticulously implemented, P&C Global‘s aviation advisory services drive measurable impact and lasting transformation. While others deliver reports, we deliver outcomes.
Partner With Practitioners, Not Just Advisors
When comparing P&C Global to legacy consulting firms, the difference is clear. In a recent independent executive survey:
- 92% of clients cited our ability to own outcomes from boardroom strategy to full execution, a key advantage over legacy firms that provide recommendations but lack hands-on delivery.
- 87% highlighted that our teams have “sat in their chairs” and “speak the language of execution, not just theory”—a stark contrast to competitors who rely on junior teams with limited real-world experience.
At P&C Global, we are practitioners, not just advisors—a partner who stays engaged long after the PowerPoint is finished, ensuring strategies aren’t just planned, but fully executed and delivering results.
Client Testimonials
Don’t just take our word for it – hear from industry leaders who have partnered with P&C Global to transform their aviation organizations (client names confidential by request):
Award-Winning Aviation & Airline Innovation & Impact
Our cutting-edge strategies and innovations have garnered global recognition, earning accolades such as Skytrax, Effie, Webby, and National Retail Federation awards. These honors underscore our commitment to excellence and the transformative impact we deliver across industries.
We have propelled Qatar Airways to the title of World’s Best Airline and elevated Air France into Skytrax’s Global Top 10 through the reinvention of its premium cabin experience. Over the past five years, our consultants have also helped numerous airlines achieve prestigious Skytrax awards such as World’s Best Business Class, Best Airline in Asia, and Best Airline in the Middle East.
Why P&C Global?
Airline & Aviation Consulting with Proven, Tangible Results
At P&C Global, we bring deep aviation business consulting expertise, advanced AI and digital transformation capabilities, and a track record of real-world execution. Whether redefining passenger experiences, optimizing financial performance, or future-proofing operations, our aviation consulting services deliver measurable impact. Below are just a few examples of the impactful outcomes we’ve delivered for our clients.
from breakthrough results across our aviation portfolio
through market expansion & pricing optimization
by redesigning end-to-end travel and guest experiences
using AI-driven logistics solutions
using omnichannel strategies for luxury hospitality & airlines clients
for global logistics and airline operations
Transform Your Aviation Organization with Innovative Advisory Services
Ready to elevate your airline to new heights? Experience the P&C Global difference for yourself. As the premier, strategic execution partner in global aviation consulting, we stand ready to help you navigate complexity, seize opportunities, and outperform the competition. Contact P&C Global today to explore how our aviation advisory services can address your specific challenges and drive sustainable growth. Let’s get to work on transforming your vision into reality and achieving results that truly set you apart in the industry.
Frequently Asked Questions — Airline & Aviation Advisory
What distinguishes P&C Global’s aviation consulting offering from legacy firms like Oliver Wyman, Accenture, Bain, and L.E.K. Consulting?
P&C Global delivers what legacy consultancies cannot—independent, outcome-owned aviation transformation rooted in real operational experience. While legacy firms rely on vendor partnerships, offshore delivery, and junior-heavy teams, P&C Global deploys former C-suite leaders, airline and airport executives, aviation strategists, and transformation specialists who have run complex global aviation operations firsthand.
Our advanced AI tools and proprietary Visage™ AI platform optimize cost, performance, and risk, ensuring strategies don’t just look good on paper—they deliver measurable impact. Because we are vendor-neutral and conflict-free, every decision serves one standard: the client’s best interest, measured by results, not reports.
Why must aviation leaders act now to modernize strategy and operations?
The aviation industry is entering a once-in-a-generation inflection point. Demand shocks, aircraft supply chain bottlenecks, fuel volatility, decarbonization mandates, digital disruption, and shifting passenger behaviors are converging to reshape profitability models and competitive hierarchies. Delay erodes margin and market relevance. Every quarter of inaction compounds cost inefficiency, operational fragility, and brand erosion.
P&C Global helps aviation leaders act with speed and precision, linking strategy, data, and operational execution into one accountable system. Through our operator-led teams, 4D methodology, and Visage™ AI platform, we turn transformation from a strategic aspiration into a measurable competitive advantage.
What core capabilities does P&C Global bring to aviation clients?
We are a full-service management consultancy, delivering end-to-end aviation transformation and bridging strategic foresight with operational precision. Our operator-led teams, drawn from C-suite executives and senior leaders from airlines, MRO providers, OEMs, and airport authorities, design and execute solutions that deliver measurable performance gains across the aviation ecosystem:
- Pricing and revenue optimization
- NDC and commercial agility
- Passenger experience innovation
- Fleet and route optimization grounded in economic and network modeling
- MRO performance and supply chain modernization
- Airport operations and turnaround efficiency improvement
- Digital architecture and AI-enabled data ecosystems
- Sustainability and decarbonization strategy aligned with IATA and ICAO frameworks
- Workforce transformation and safety culture modernization
Using advanced AI toolsets and Visage AI™, our clients gain control over cost, efficiency, risk, and sustainability metrics, delivering results others only model.
How has P&C Global’s work contributed to Skytrax award-winning airline transformations?
P&C Global’s aviation clients consistently rank among the world’s best—earning top honors in Skytrax’s World Airline Awards for service excellence, innovation, and operational performance. Behind those accolades is measurable transformation: reengineered passenger journeys, predictive operations powered by AI, and workforce programs that elevate both efficiency and culture.
Our operator-led teams—comprising former airline executives, technologists, and data scientists—don’t just advise; they build systems that win on the world stage. These awards validate what our clients experience firsthand: measurable performance gains that translate into industry-leading passenger satisfaction, profitability, and brand loyalty.
What measurable results have aviation clients achieved with P&C Global?
Our aviation consulting practice has transformed operations for airlines worldwide, including the world’s leading Skytrax-rated carriers. We deliver maximum impact such as:
- 60% reductions in flight delays
- 92% passenger satisfaction rates
- $50M+ annual fuel savings per carrier
- 8.5% global air freight market share for cargo clients
See how P&C Global helped a leading airline redefine aviation excellence, aligning people, process, and culture. Discover how P&C Global helped an aviation leader with an experiential brand engagement that deepened customer connection.
View additional outcomes from global aviation leaders in our online Resource Center.
What should aviation executives look for when evaluating a consulting partner?
When choosing an aviation consulting partner, ensure they:
- Own the outcome from strategy through implementation and measurable delivery
- Deploy operator-led talent, not career consultants, ensuring real-world experience
- Remain vendor-neutral and conflict-free, not accepting commissions, referral fees, or incentives from technology, platform, or service vendors
- Harness advanced AI tools like Visage™ AI, dramatically accelerating program timelines and ROI
- Commit to measurable results, not theoretical frameworks or slideware
P&C Global meets every one of these criteria, delivering accountable transformation that turns turbulence into sustained performance advantage.
If I don’t see a specific aviation service listed, does that mean P&C Global doesn’t offer it?
Not at all. Many of our aviation engagements such as those involving M&A activity are confidential by design. The absence of a listed service reflects discretion and the breadth of our work, not limitation. We invite you to contact us directly to discuss your specific aviation objectives.
Optimize Your Aviation Strategy—From Vision to Execution
Drive Growth, Maximize Efficiency, & Redefine the Travel Experience
Success Stories
A dynamic showcase of P&C Global’s transformative engagements and the latest industry trends.
Demonstrated Outcomes. Significant Influence.
Witness the remarkable achievements we’ve enabled for ambitious clients.
Innovative Brand Activation: A Rooftop Journey in Experiential Luxury
Redefining French Elegance in Flight: A Journey to Skytrax Global Recognition
Redefining Ultra-Premium Travel: The Haute Couture of Air Travel
Driving Market Differentiation in Global Logistics